Michael Chou has spent his career turning complex challenges into innovative solutions that drive growth and efficiency. At Salesforce, he was the first dedicated product manager for Salesforce Field Service, where he led the development of its mobile application and later expanded his impact as Vice President of Product. His leadership shaped customer-facing self-service tools during a time of rapid growth. At OKTA, Michael steered the development of secure identity solutions, focusing on Privileged Access Management and federal security initiatives. Most recently, at Convex, he launched products that reimagined how commercial businesses grow revenue and engage with their markets. Now at BuildOps, Michael is dedicated to creating tools that help contractors build businesses that thrive in a competitive landscape. His approach reflects a deep understanding of customer needs and a commitment to empowering those who maintain North America’s essential infrastructure.
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